It is normal that you give special importance to how your data is obtained, used and shared.
This personal data protection policy (the "Policy") illustrates the commitment of KAY ORCHID FLASK FACTORY - CAMILLE DEPAGNIAT - AUTOENTREPRISE registered in the REGISTER OF BUSINESS SHOPS under number 751 516 758 and whose head office is located 14 RUE DE LA LIBERATION, 93330 NEUILLY SUR MARNE (FRANCE) - as controller in respect of privacy and the protection of the personal data of its users
You will find the different Data that we can collect and process or that you can transmit to us when you access and / or use the site http://kay-orchid-flask-factory.com/kayorchidflask/index.php (the "Site"). On which are sold all products offered by KAY ORCHID FLASK FACTORY.
Due to constantly changing laws and regulations on technology and the protection of personal data, it is likely that this Policy will be updated.
If you are a user of the Site, you will be informed via this page and change the update date (update)
If any of the clauses of this Policy should be declared invalid or contrary to the regulations, it will be deemed unwritten but will not invalidate the other clauses of this Policy.
This Policy applies to the Data collected:
Via the Site;
Via emails exchanged between KAY ORCHID FLASK FACTORY and you or any other email tool;
When you create a user account on the Site;
When you subscribe to the Site Newsletter (the "Newsletter").
It does not apply to information collected by any third parties or through websites managed by them; including via applications or content (including advertisements) redirecting the user to the Site.
We thank you for reading the Policy carefully to understand clearly our practices regarding the processing of your Data and inform you that the consultation and / or use of our Site necessarily implies acceptance of this Policy.
If the latter does not obtain your membership, we invite you not to use our Site.
It is your responsibility to ensure that the information provided to KAY ORCHID FLASK FACTORY is complete, accurate and up-to-date.
1. WHAT DATA ARE COLLECTED BY KAY ORCHID FLASK FACTORY?
Depending on the nature and purpose of your interaction with KAY ORCHID FLASK FACTORY (creating a user account, subscribing to the Newsletter, contact forms, and any phone conversations) we are likely to collect Following data:
Your email address will necessarily be required if you wish to create a user account, contact us via the contact forms and / or receive our Newsletter;
Data relating to your identity such as your name, surname, user category, email address, may be requested;
Navigation Data: Data about how you use the Sites including: IP address, browser used, browsing time, search history, operating system used , language and pages viewed;
Data concerning your visits to our Site, including traffic data, log files and other data or communication resources that you use while accessing our Site;
Order Data: Your mailing address is required for billing purposes. Similarly, your bank details or PayPal must be completed to pay for your order;
Data about the use of social networks when you use the features.
2. HOW ARE YOUR DATA COLLECTED?
The Data may be collected in various ways on our Site.
Data may be collected directly when you transfer it to us using the Contact and User Account Creation forms, Newsletter Registration forms available on the Site and / or provided when you contact us by telephone.
When you contact us in these ways, a copy of your correspondence with KAY ORCHID FLASK FACTORY, including email addresses, is made and archived.
KAY ORCHID FLASK FACTORY also indirectly collects your data using cookies / plotters.
3. WHY ARE YOUR DATA COLLECTED?
If you are a simple user, we collect your Data for:
Send you our Newsletter and personalized business offers if you have consented;
Allow you to use the interactive features of the Site and make purchases of products;
Manage orders and execute the contract;
Ensure the security and traceability of product purchases;
You provide information about your account (including purchase invoices, order history);
Manage your requests via the After Sales Service ("SAV");
Allow you to leave an opinion on the Products;
To notify you of changes on our Sites or in our offer of products and services;
Respect our rights and obligations stipulated in the contracts concluded with the users as well as for any other legal purpose.
♦ to enhance your user experience, including:
allowing our Site to recognize your material, so you will not have to provide the same information multiple times in order to perform the same task;
recognizing the username and password you have already provided so that you do not have to fill them in on every web page that requests it.
♦ to analyze traffic and data on the Site in order to measure the number of users of the Site, make them easier to use and ensure their ability to respond quickly to your requests.
The refusal of the information of some data may result in the unavailability of certain services.
4. WHO PROCESSES YOUR DATA?
Your data is processed by KAY ORCHID FLASK FACTORY employees in charge of:
Support Management, to answer all your questions;
In addition, as part of our activity, and for external processing needs, your Data may be communicated to subcontractors, service providers or other third parties, and in particular:
♦ For payment management
In order to facilitate the experience of its users, KAY ORCHID FLASK FACTORY offers the following payment methods to make purchases on the Site:
Online payment by Credit Card (Carte Bleue, Visa Card, Eurocard / Mastercard);
PayPal payment on KAY ORCHID FLASK FACTORY;
Payment by bank transfer on KAY ORCHID FLASK FACTORY.
Payments are provided by our partners (SBE, PayPal).
KAY ORCHID FLASK FACTORY has no access to your login and credit card numbers.
All transactions are secured using SSL encryption, ensuring both the identity of the payment institution and the confidentiality of the data.
♦ For sending our newsletters
Our emailing campaigns are managed by KAY ORCHID FLASK FACTORY
All of the aforementioned subcontractors, service providers, Partners, or other third parties are constrained by contractual obligations to respect the confidentiality and protection of the Data and to treat them solely for the purposes for which we are transmitting them.
Your Data may be transferred to any purchaser or other successor in the event of a merger, assignment, reorganization, reorganization, dissolution or other sale or transfer of some or all of the assets of KAY ORCHID FLASK FACTORY due to uncertainties or uncertainties. bankruptcy, liquidation or other processes in which the Data of users of the various sites of KAY ORCHID FLASK FACTORY are among the assets sold.
Finally, we are also likely to disclose your Data:
to comply with any legal mandate, law or legal process, including governmental and regulatory requests;
if we believe that the disclosure is necessary or appropriate in the context of protecting the rights, property or security of PrestaShop, its customers or other stakeholders.
Such disclosure includes the exchange of information with other companies and organizations for purposes of protection against fraud and counterfeiting.
Links to third party sites
The Site may contain links to various social networking sites and platforms operated on third-party servers, by persons or organizations over which KAY ORCHID FLASK FACTORY has no control.
Therefore, we can in no way be held responsible for how your Data will be stored or used on the servers of these third parties.
We advise you to read the applicable personal data protection policy of each third party website that you access through our Sites in order to understand how your Data will be used.
5. HOW LONG WILL YOUR DATA BE CONSERVED?
KAY ORCHID FLASK FACTORY only stores your Data for the duration necessary for the purposes set out in Article 3.
This shelf life is not the same according to the Data in question, the nature and purpose of the collection being likely to vary this duration. Similarly, some legal requirements impose a specific retention period.
When you subscribe to the Newsletter, we keep your email address until you unsubscribe.
When you contact KAY ORCHID FLASK FACTORY through the various service contact forms or contact us by phone, your data will be kept for up to five years (10 years from the last contact.
With respect to your user account, your billing data is retained for ten (10) years from the date of purchase.
The remainder of your data will be retained for five (5) years from your request to deactivate your user account.
Your credit card details, for any purchase, will be kept for thirteen (13) months from the date of debit, in case of possible disputes of the transaction.
When you request it, your user account for the Site will be deactivated and then completely deleted at the end of the aforementioned periods from the day you made the request.
Finally, with regard to data collected by means of cookies or tracers, they will be kept for up to six (6) months for cookies or tracers measuring the audience and up to thirteen (13) months for others.
Beyond the above mentioned retention periods, your Data will be anonymised to be kept for exclusively statistical purposes.
6. HOW ARE YOUR DATA PROTECTED?
Your data is stored on secure servers and protected by firewalls and antivirus.
We have put in place technical and organizational measures to ensure the security and confidentiality of your Data against accidental loss and unauthorized access, use, modification and disclosure.
Given the peculiarities inherent to the Internet, it is however impossible for us to guarantee the optimal security of the exchanges of information on this network.
We strive to protect your Data, but we can not guarantee the absolute security of the information transmitted to the Site. You agree that you transmit your Data at your own risk.
We can not be held responsible for any breach of the privacy settings or security measures in place on our Site.
As such, you agree that the security of your information is also your responsibility. For example, it is your responsibility to keep secret the password that allows you to access your user account.
Do not disclose it to third parties. Also, be careful when you disclose information in the public sections of the Site, which can be viewed by any user of the Site.
7. WHAT ARE YOUR RIGHTS?
You can choose how the Data you transmit to us is used:
You can browse our Site without providing Data. In this case, you will not be able to use certain features of the Site and, in particular, make purchases (if you are a simple user) and / or downloads of Connectors on the Site.
You may refuse to provide your bank details or PayPal and / or your postal address. In this case, you will not be able to make a purchase.
You can decide to no longer receive the Newsletter and our personalized offers: you just need to log in to your user account on the Site or click on the link in the email sent to you.
You may decide to no longer receive personalized commercial offers sent to you by our Partners. It will be enough for you then to oppose this prospection by all the means made available by these last ones.
When you leave a review on the product page you purchased, you have the option to use a nickname,
You may decide not to provide your email address to the SAV. Please note that you will not be able to get an answer from KAY ORCHID FLASK FACTORY
In any case, you can access your user account at any time to view or update your Data and unsubscribe to our Newsletter.
In accordance with the provisions of the applicable regulations on the protection of personal data, in particular the European Data Protection Regulation 2016/679 (the "RGPD"), you have a right of access and a right of rectification on your Data.
You also have the right to set guidelines on the fate of your Data in the event of death.
In addition, subject to the conditions provided for by these regulations for the exercise of these rights, you benefit from:
A right to erase your Data;
A right to limit the processing of your Data;
Right to oppose the processing of your Data for legitimate reasons, in accordance with Article 21 of the RGPD;
A right to portability on the Data you have provided (for automated processing based on consent or performance of a contract);
The right to withdraw consent, when it has been requested.
When the processing of your Data is done on the basis of your consent, you may withdraw it at any time.
You acknowledge, however, that the treatments performed prior to the revocation of your consent remain perfectly valid.
You also have a right of objection without cause that KAY ORCHID FLASK FACTORY proceeds to a profiling on the basis of your Data as part of the sending of contents or communications for purposes of commercial prospection.
However, pursuant to section 12.6 of the GDPR, for the exercise of these rights, KAY ORCHID FLASK FACTORY, as controller, reserves the right to ask you to prove your identity. We inform you that the data to justify your identity will be deleted once we have responded to your request.
You can exercise these rights by sending an email in English or French to: KORCHIDFLASKFACTORY @ GMAIL, COM
or at the following address:
DEPAGNIAT CAMILLE - PHYTORCHID
24 sente des clos - 77260 chamigny
We have a period of one month to respond to any request relating to the exercise of your rights. This period may be extended by two months because of the complexity or the large number of requests.
8. Does KAY ORCHID FLASK FACTORY TRANSFER MY DATA OUTSIDE THE EUROPEAN UNION?
Data collected as part of the use of the Site is hosted by IONOS https://www.ionos.fr/contact